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Air Caraibes

About

Air Caraibes (TX) is a leading French carrier specializing in flights between Europe and the Caribbean. Founded in the French Overseas Territories, the airline has become a vital bridge connecting tropical islands with the mainland. The airline's main operational hub is Paris, from which regular long-haul flights are operated.

The company's fleet is considered one of the most modern in the region, featuring innovative Airbus A350 aircraft that ensure a high level of comfort and environmental efficiency. Air Caraibes is renowned for its hospitality, offering passengers a taste of the Caribbean atmosphere right on board thanks to a special menu and friendly staff.

PropertyValue
IATA CodeTX
Top Airlines12
Passenger traffic2 000 000
CityParis

The carrier regularly receives high ratings for service quality and punctuality. Attention to detail and a focus on traveler needs make it a popular choice for both family vacations and business trips. The unique "TGV Air" service allows travelers to combine their flight with high-speed train travel across France, ensuring a seamless journey.

Air Caraibes pays special attention to developing its route network within the Caribbean region, offering convenient connections between the islands. This allows tourists to easily plan complex itineraries and visit several exotic destinations in one trip, enjoying a warm welcome and high-quality European service.

Contacts

  • Official website: www.aircaraibes.com
  • Hotline: +33 820 835 835
  • Inquiry email: serviceclient@aircaraibes.com
  • Social media: Facebook (Air Caraibes), Instagram (@aircaraibes), Twitter (@aircaraibes)
  • Mobile app: Available for download in the App Store and Google Play
  • Emergency support: Contact details for baggage tracing and delay assistance are available in the "Help" section of the official website.

For the most up-to-date information on flights and services, it is recommended to refer to the primary sources on the official Air Caraibes website.

Baggage

Baggage rules at Air Caraibes (TX) depend on the selected fare and flight destination. Familiarizing yourself with the regulations will help you avoid additional costs at the airport.

Carry-on baggage:

  • Economy class passengers are allowed one piece weighing up to 12 kg.
  • Business class allows two pieces with a total weight of up to 18 kg.
  • The dimensions of a single piece must not exceed 55x40x20 cm. Additionally, a small personal item (such as a handbag or laptop) is permitted.

Checked baggage:

  • The "Basic" fare usually does not include checked baggage.
  • The "Smart" fare includes 1 piece up to 23 kg.
  • Business class allows up to 2 pieces of 32 kg each.

Excess and special baggage:

Fees for overweight or additional items are charged according to current rates. Sports equipment (surfboards, diving gear) and musical instruments are transported by prior arrangement. Strollers and car seats are usually transported free of charge in addition to the baggage allowance.

Prohibited items and packaging:

Flammable substances, gases, and other dangerous goods are prohibited. It is recommended to use durable suitcases with reliable locks and remove old tags from previous flights. Remember to keep important documents and valuables in your carry-on baggage.

Pet Rules

Flying with pets on Air Caraibes flights requires prior preparation and strict adherence to safety rules.

Transport in the Cabin

  • Small dogs and cats weighing up to 7-8 kg including the carrier are allowed (please check the limit for your specific aircraft type).
  • The carrier must be soft, waterproof, and have ventilation holes.
  • The dimensions of the carrier bag should not exceed standard carry-on baggage limits.

Transport in the Hold

  • Animals weighing more than 8 kg are transported in a special heated compartment in the baggage hold.
  • The container must comply with IATA standards, be rigid, lock securely, and allow the animal to stand at its full height.

Required Documents

  • An international veterinary passport with records of microchipping and valid vaccinations.
  • A health certificate issued shortly before departure.
  • Compliance with the import requirements of the destination country.

Restrictions and Recommendations

The airline may restrict the transport of brachycephalic breeds (dogs and cats with flat faces) due to the risk of breathing problems during flight. The cost of transport depends on the weight of the animal and the route. It is recommended to book a space for your pet at least 72 hours before departure, as the number of animals on board is limited.

Loyalty Program

Préférence Loyalty Program

The Air Caraibes loyalty program is called Préférence. It is designed to make travel for frequent flyers more rewarding and comfortable, offering a mile accumulation system for every flight.

Membership Tiers

  • Silver: The base level, allowing you to start earning miles immediately after registration.
  • Silver Plus: Provides priority on waiting lists and additional bonus miles.
  • Gold: Includes lounge access, priority check-in and boarding, as well as an increased baggage allowance.
  • Diamant: The highest level with exclusive service, guaranteed seats on flights, and personalized support.

How to Earn and Spend Miles

  • Earning: Miles are earned on Air Caraibes and partner airline French bee flights, as well as on partner services (car rentals, hotel bookings).
  • Spending: Accumulated points can be exchanged for award tickets, cabin upgrades to business class, or payment for extra baggage.

You can join the program for free on the airline's official website. Members also gain access to special private sales and promotions that allow them to travel across the Caribbean with maximum benefit.

Services

On board Air Caraibes (TX) liners, passengers are offered a service that combines French elegance with Caribbean warmth. The level of comfort depends on the chosen class of service, each of which is designed down to the smallest detail.

Classes of Service:

  • Soleil (Economy): Comfortable seats with adjustable headrests, hot meals, and a wide selection of drinks.
  • Caraïbes (Premium Economy): Increased legroom, an enhanced menu, and priority service at the airport.
  • Madras (Business): Lie-flat seats, gourmet cuisine, VIP lounge access, and individual top-tier service.

Amenities and Entertainment:

All long-haul aircraft are equipped with modern individual screens featuring a rich library of movies, music, and games. On board the new Airbus A350s, Wi-Fi is available, allowing you to stay connected even over the ocean. Seat pitch is designed to ensure comfort even on long flights.

Special Services:

The airline looks after families with children, providing bassinets for infants and special children's kits. Passengers with specific dietary preferences can pre-order vegetarian, kosher, or gluten-free menus. Escort services for minors and assistance for passengers with reduced mobility are also provided.

Destinations

The Air Caraibes route network is focused on providing reliable connections between mainland France and its overseas departments, as well as popular resorts in North and Central America. The main link for all long-haul destinations is Paris, where the company's main fleet is based.

Travelers can easily reach exotic beaches and cultural centers using convenient connections. The airline offers regular flights to key points in the Caribbean region, ensuring high standards of safety and comfort at every stage of the journey.

FromToFlights
Fort-de-FrancePointe-à-Pitre108
Grand CasePointe-à-Pitre73
Pointe-à-PitreFort-de-France71
Pointe-à-PitreGrand Case44
Pointe-à-PitreParis42
ParisPointe-à-Pitre41
ParisFort-de-France37
Fort-de-FranceParis37
ParisSaint-Denis19
Fort-de-FranceCastries17
Punta CanaParis16
ParisCayenne16
CastriesFort-de-France16
Pointe-à-PitreGustavia16
ParisPunta Cana16
CayenneParis15
ParisNew York City14
New York CityParis14
ParisMontreal10
ParisCancun9

Booking Tips

To book Air Caraibes tickets at the best price, it is recommended to plan your trip 3-5 months before departure. The best offers often appear mid-week, especially on Tuesday and Wednesday, when demand is lower than on weekends.

Keep an eye out for seasonal promotions and sales, such as "Black Friday" or special offers celebrating the start of the tourist season. Subscribing to the airline's newsletter will allow you to be among the first to know about discounts on flights to Fort-de-France or Pointe-à-Pitre.

Online check-in opens 48 hours before departure (24 hours for some flights). We recommend checking in as early as possible to select the most comfortable seats in the cabin for free. Paid seat selection with extra legroom is available during booking or at check-in.

Don't forget to take out travel insurance, which will cover potential medical expenses or risks associated with trip cancellation. Using the Air Caraibes mobile app not only simplifies the purchase process but also provides access to exclusive fares and real-time notifications about your flight status.

History

The history of Air Caraibes (TX) dates back to 2000, when several regional Caribbean carriers merged: Air Guadeloupe, Air Martinique, Air Saint-Barthélemy, and Air Saint-Martin. The goal of creating the new company was to form a single powerful player capable of providing high-quality communication between the islands of the French West Indies.

In 2003, the airline took a major strategic step by launching long-haul flights between the Antilles and Paris. This was made possible by the acquisition of modern Airbus A330 aircraft. Becoming part of the Dubreuil Group provided the necessary investment for stable growth and expansion in the transatlantic flight market.

Fleet development has always been a priority for the company. In 2016, Air Caraibes became the first French operator of the innovative Airbus A350-900, which significantly increased flight efficiency and passenger comfort. The evolution from small regional aircraft to giant intercontinental liners reflects the carrier's ambitions in the global aviation sector.

Today, the company continues to strengthen its position by implementing modern digital technologies and sustainable development programs. Air Caraibes is actively working to reduce its carbon footprint by updating its fleet and optimizing routes. The carrier's history is a journey from a local airline to one of the most respected names in aviation, connecting Europe with a tropical paradise.

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