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In addition to your main carry-on allowance, you may bring a backpack, handbag, briefcase, bouquet of flowers, outerwear, baby food, and other personal items free of charge.
There is a list of hazardous substances and items that are prohibited for transport for safety reasons. Please review the full list before packing.
Check-in usually opens 2–3 hours before departure and closes no later than 40 minutes before the flight. Please check the exact times with the airport or airline.
Passengers must be at the boarding gate before the time shown on their boarding pass. Arriving late may result in denied boarding.
Yes, a mobile boarding pass is available at many airports. However, in some cases you may need to print it out to pass through security.
A valid passport is required for travel, along with visas or other entry documents depending on the destination country.
Before departure, all passengers and their belongings go through a mandatory security screening by airport security to prevent prohibited items from being carried on board.
Young children may fly without a separate seat (on an adult's lap) or with a separate seat at a special child fare.
Airlines take steps to seat children under 12 and the adults accompanying them next to each other in the cabin.
In the event of a flight cancellation, delay, or passenger illness, a full refund is usually provided. Supporting documentation will be required.
The terms and eligibility for a refund depend on your ticket fare rules. In some cases, airline penalties and fees may apply.
If you miss the first leg of your journey, the airline may cancel the remaining segments. It's important to notify the carrier in advance.
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