If you already have an existing order for an adult passenger, issued on Kupi.com, and later decided to book a ticket for a child under 12 years old for the same flight, you need to:

1. Send a request on the order page to our Customer Care Service, selecting "Other actions" as the reason for your request.

2. Provide the child's details: their last name/first name, date of birth, international passport number or another documetn, and validity period for the international passport.

3. Attach a scanned copy of the child's identity document (birth certificate or international passport) to the request.

A link for payment of such an order will be sent to you in a reply email. Payment is possible only by bank card. 

For issuing a child's ticket, in addition to its cost, a service fee of 6 €..

For issuing an infant ticket (under 2 years old, not inclusive) without a separate seat, no fee is charged. The exception is Pobeda airline flights: for issuing an infant ticket, the fee is 90 rubles for each flight segment.

It is also possible to book a ticket for a child for part of the route (for example, the parent flies alone there, and back with the child). However, a child cannot fly alone. If it is still necessary to send a child without adult accompaniment, parents need to contact the airline to purchase such a ticket and arrange the necessary documents.

Please note:

If the adult passenger's ticket was not purchased on our website, you need to contact either the place of purchase or the ticket offices of the airline operating the flight.