We instantly send the itinerary receipt to the email address provided during booking. If the email is not in your «Inbox», we recommend checking your «Spam» folder.

A complete list of your orders and all related documents are always available in your Personal Account.

If you forgot your password or are unsure if you are registered on Kupi.com, use our instructions to find your Personal Account and recover your password.

You can also find and download your itinerary receipt on the Kupi.com website without logging into your Personal Account. This method is suitable if:

• you urgently need the itinerary receipt and don't have time to restore access to your Personal Account;

• you placed an order without registration and accidentally made a mistake when entering the email for receiving the ticket.

If you are unable to find it using any of the available details, please contact us via chat and we will help you find it.