Support

Designer Outlet Ashford

About

Ashford Designer Outlet (McArthurGlen Designer Outlet Ashford) is a true paradise for fashion lovers and bargain hunters, located in Ashford, in the picturesque county of Kent. This large shopping complex in the UK is one of the top destinations for shopping tourism, offering goods from leading global brands with discounts of up to 60%.

What immediately catches the eye when visiting the outlet is its futuristic architecture, designed by the famous architect Lord Richard Rogers. The entire complex is covered by a massive white tented roof supported by tall bright orange masts, creating the image of a giant marquee. This design not only gives the shopping center a unique and memorable look but also allows for comfortable open-air shopping in any weather.

Designer Outlet Ashford. Illustration.
Source: Kupi.com AI

Traveller photos:

The outlet is home to more than 120 boutiques of famous designer brands, offering a wide range of clothing, shoes, accessories, and home goods. In addition to shopping, you can relax in one of the many cafes and restaurants, and there is a playground for visitors with children. One of the recent additions is one of Europe's largest "living walls" made of plants, which harmoniously complements the innovative look of the complex and emphasizes Kent's status as the "Garden of England."

Contacts

If you need to clarify opening hours, ask the management a question, or find out about the availability of specific brands, you can contact the representatives of the Ashford Designer Outlet. All up-to-date information is available on the official website, and you can use the phone or email for direct communication.

How to contactContact
AddressKimberley Way, Ashford TN24 0SD, UK
Phone+44 1233 895940
Websitewww.mcarthurglen.com

What to Do

To get the most out of your visit to the Ashford Designer Outlet, it's worth planning your trip in advance. Try to arrive on a weekday to avoid crowds and browse the boutiques at your leisure — it can get quite busy on weekends. Before your trip, we recommend checking the outlet's official website for seasonal sales and special promotions, such as Late Night Shopping, when you can get additional discounts. It's also worth joining the McArthurGlen Club loyalty program to receive personalized offers and exclusive access to events.

Instead of just wandering through the shops, focus on specific goals. The outlet is the perfect place to update your wardrobe with classic pieces from British designers like Ted Baker or Fred Perry, or find quality casual wear at Levi's. There is also an excellent selection of accessories, jewelry, and cosmetics from brands like Swarovski. A practical tip: since the complex is quite large, set aside at least a few hours for shopping. By the way, the outlet is dog-friendly — many shops allow entry with well-behaved four-legged friends, as indicated by special stickers.

Shopping isn't the only thing to do at the outlet. If you're traveling with family, children will love the modern playground, whose main feature is one of the tallest play treehouses in the UK. It's a great place for little visitors to have fun. And when it's time to rest and refuel, there are plenty of cafes and restaurants to suit every taste, from fast food outlets to table-service restaurants where you can enjoy a leisurely lunch.

Getting There

Getting to the Ashford Designer Outlet is quite simple thanks to its strategic location. For guests from London, a high-speed train from St Pancras International to Ashford International station takes only about 40 minutes, making the outlet an ideal destination for a day shopping trip. This option is particularly convenient as it allows you to avoid traffic and enjoy a comfortable journey.

The main transport hub for visitors is the Ashford International station, located just a few minutes' walk from the shopping complex. The station serves not only trains from the capital but also has links to the Channel Tunnel, providing easy access for tourists from continental Europe. A shuttle bus runs regularly from the station to the outlet, or you can walk by following the signs.

For those who prefer to travel by car, the outlet is also easily accessible. It is located near the M20 motorway (exits J9, J10, or 10a), and there is ample parking on-site. Additionally, you can always take a taxi from Ashford city center or the railway station, which will deliver you directly to the entrance of the shopping complex in a matter of minutes.

Nearest city: Ashford

History & Facts

The history of the Ashford Designer Outlet is an example of a modern approach to architecture and urban planning. The shopping complex was officially opened in March 2000, and its unique design was developed by the world-famous architectural firm Richard Rogers Partnership (now Rogers Stirk Harbour + Partners) in collaboration with engineers from Buro Happold. The initial construction cost was £21 million, highlighting the scale of the project from the very beginning.

One of the outlet's most remarkable features is its location. Unlike many shopping centers built on the American model on the outskirts, the complex in Ashford was built on the reclaimed land of former railway workshops. This decision allowed it to be seamlessly integrated into the urban environment, placing it in the immediate vicinity of a major transport hub — Ashford International station, which provides direct links to London and continental Europe via the Channel Tunnel.

The complex never stands still and is constantly evolving to meet the growing flow of visitors. In November 2019, a major renovation was completed, nearly doubling its size. This ambitious £90 million project added another 100,000 square feet of retail space to the existing area. Thanks to this expansion, the Ashford Designer Outlet has strengthened its status as one of the leading shopping destinations in the UK, offering guests even more brands and opportunities for great deals.

Time Needed

When planning a visit to the Ashford Designer Outlet, it's worth considering that it is a large shopping complex, and the time needed to visit depends heavily on your goals. If you only want to quickly pop into a few favorite stores, 2-3 hours might be enough. However, such a visit will be quite superficial, and you are unlikely to have time to appreciate all the available offers.

For a complete and leisurely shopping experience, it is better to set aside at least half a day, if not more. This will allow you to browse most of the more than 120 boutiques without rushing, try on your favorite items, and compare prices. Also, allow time for breaks — there are many cafes and restaurants within the outlet where you can rest and have a snack. During major sales or on weekends, there are significantly more visitors, so it's worth factoring in extra time for possible queues at shops and fitting rooms.

Working Hours

Ashford Designer Outlet is open year-round, but opening hours may vary depending on the day of the week and the season. Generally, from Monday to Friday, the outlet is open to visitors from 10:00 to 20:00. On Saturday, opening hours are extended — from 09:00 to 21:00, providing more time for leisurely shopping. On Sunday, the center is open from 10:00 to 18:00; however, please note that due to local trading laws, larger stores operate on a reduced schedule, usually from 11:00 to 17:00. It is always recommended to check the current schedule on the official outlet website before your trip, especially during holidays.

No prior booking or ticket purchase is required to visit the outlet. Entry to the shopping complex is free for everyone. You can simply arrive at any time convenient for you within the opening hours and enjoy the shopping and pleasant atmosphere.

DayOpening hours
Monday10:00 – 20:00
Tuesday10:00 – 20:00
Wednesday10:00 – 20:00
Thursday10:00 – 20:00
Friday10:00 – 20:00
Saturday9:00 – 21:00
Sunday10:00 – 18:00

Nearby

Visiting a designer outlet is an exciting activity, but you shouldn't limit your trip to shopping alone. The town of Ashford and its surroundings in the UK offer many interesting places that will help you better understand the culture and atmosphere of this corner of Kent. Exploring nearby attractions, parks, and restaurants will enrich your experience and make your trip truly unforgettable.

After a successful shopping spree, take some time to explore what's nearby. Both cozy places to relax and spots for active recreation are located within walking distance or a short drive from the outlet. Below is a list of nearby attractions that might interest you.

NameDistance
Matches Sports Bar & Social1.3 km
Boys Hall1.4 km
Victoria Park1.5 km
Flip Out Ashford1.6 km
Eureka Entertainment Park2.7 km
Thai Basil2.8 km
Stubbs Restaurant3.6 km

Reached the bottom of the page?

Looks like you know this route inside out