Transavia

Transavia is one of Europe's leading low-cost airlines, offering travelers affordable and comfortable flights to the most popular tourist destinations. As part of the Air France-KLM Group, this budget carrier successfully combines high safety standards with the friendly service typical of the modern travel segment. The airline's primary base in Europe is Amsterdam Airport Schiphol, while its key French hub is Paris (Orly Airport).

The carrier is geared toward those who value flexibility and the ability to customize their own service package. Transavia consistently ranks among the most punctual and customer-oriented budget airlines in the region. Thanks to an extensive route network, the airline connects major metropolises with popular resort areas across the Mediterranean, North Africa, and the Middle East.

One of the key features of Transavia is its transparent fare system: passengers can choose a basic flight or opt for "Plus" and "Max" packages, which already include baggage, seat selection, and flexible rebooking conditions. The crew's hospitality and attention to detail make flights pleasant even on short distances—a rarity in the low-cost segment.

The airline actively implements modern technologies to simplify the travel process. From a user-friendly mobile app to an entertainment system accessible via passengers' personal devices, Transavia strives to make every stage of the journey as seamless as possible. Participation in the Flying Blue loyalty program allows passengers to earn miles and use them on flights with SkyTeam alliance partners.

To contact Transavia representatives and resolve issues related to booking or service, you can use the following communication channels:

• Official website: transavia.com
• Hotline (France): +33 892 058 888
• International calls: +352 27 00 27 28
• Email for inquiries: info@transavia.com (a contact form is also available in the Help & Contact section of the website)
• Social media: Transavia on Facebook, Instagram, WhatsApp, and X (formerly Twitter).
• Mobile app: available for download in the App Store and Google Play.
• Emergency support: for issues regarding flight delays or lost luggage, it is recommended to visit the airline counters at the airport or use the Self-Service section on the website.

Please note that call center hours may be limited. We recommend checking the official Transavia website directly for the most up-to-date contact information and support hours.

Baggage rules at Transavia (IATA code: TO) are designed to meet the needs of different categories of travelers. The price of any ticket includes hand luggage with dimensions not exceeding 55 x 35 x 25 cm and a total weight, including a small accessory (such as a laptop bag), of up to 10 kg. It is important to remember that if cabin space is limited, your bag may be moved to the hold free of charge.

Checked baggage is paid for separately unless you have chosen the "Plus" or "Max" fares. Passengers can book baggage allowances of 15, 20, 25, or 30 kg. The maximum allowable weight for a single piece of luggage is 32 kg. It is recommended to pay for baggage in advance via the website, as airport rates are significantly higher.

Separate rules apply for transporting special equipment such as skis, surfboards, or musical instruments. These items must be securely packed and booked in advance. Strollers weighing up to 10 kg are usually carried free of charge and are handed over at the aircraft steps.

For safety reasons, Transavia prohibits carrying flammable substances, toxic materials, and sharp objects in hand luggage. All liquids must be in containers of no more than 100 ml each, packed in a transparent, resealable plastic bag with a total volume of up to 1 liter. Expert tip: always attach a tag with your contact details to your suitcase to make it easier to locate in case of a baggage delay.

Transavia Pet Travel Rules

Transavia (IATA: TO) understands the desire of passengers to travel with their pets. Only cats and dogs are allowed on board, and it is essential to follow established safety and comfort standards.

Travel in the Cabin

• Size and Weight: The pet, together with its carrier, must weigh no more than 8 kg. The maximum dimensions of the container are 40 x 30 x 24 cm.
• Conditions: The carrier must be soft, waterproof, and well-ventilated. During the flight, the pet must remain entirely inside the bag, which must be placed under the seat in front of you.
• Restrictions: A limited number of animals are allowed in the cabin per flight, so the service must be booked in advance.

Travel in the Cargo Hold

• Container Requirements: Only rigid crates meeting IATA standards are permitted. The pet must be able to stand up straight and turn around.
• Weight: The maximum weight of the pet together with the crate must not exceed 75 kg.
• Safety: Cargo holds are heated and pressurized, ensuring comfortable conditions for transport.

Required Documents

For the flight, your pet requires an international veterinary passport, a microchip, and a valid rabies vaccination (administered at least 21 days before departure). Please note that requirements may vary depending on the destination country, especially for flights outside the EU.

Cost and Limitations

• Rates: The cost of transport in the cabin is approximately 45–50 euros, and in the cargo hold, it starts from 70 euros per segment.
• Brachycephalic Breeds: Due to the risk of respiratory issues, the transport of flat-faced dogs (such as pugs or bulldogs) in the cargo hold may be restricted.
• Age: Puppies and kittens must be at least 15 weeks old to travel.

We recommend contacting Transavia customer service immediately after booking your ticket to confirm the possibility of transporting your pet on a specific flight.

Flying Blue Loyalty Program

Transavia is a full participant in Flying Blue—one of the most popular loyalty programs in the aviation world, uniting Air France, KLM, and other partners. The program allows passengers to turn every kilometer traveled into new travel opportunities.

Membership Tiers and Privileges

• Explorer: The entry level, available immediately after registration. It allows you to earn miles and receive discounts on additional services.
• Silver: Privileges include priority registration, baggage drop-off, and boarding, as well as free standard seat selection.
• Gold: Provides access to partner business lounges, expedited security (SkyPriority), and guaranteed seat availability on full flights.
• Platinum: The highest level, offering exclusive 24/7 support, access to first-class lounges, and maximum mileage bonuses.

How to Earn and Spend Miles

Flying Blue miles are earned for every euro spent on Transavia tickets (on Plus and Max fares) and partner services—from hotel bookings to car rentals and shopping. The higher your status in the program, the more miles you receive for the same flight.

• Spending on tickets: Use miles to pay for award tickets on Transavia, Air France, or KLM flights.
• Cabin upgrades: You can exchange miles for service class upgrades on partner flights.
• Onboard services: Pay for extra baggage or seats with extra legroom.

How to Join

Participation in the Flying Blue program is completely free. Registration takes just a few minutes on the airline's official website or via the mobile app. After registering, you will receive a digital membership number, which must be provided with every booking to ensure points are credited automatically.

Transavia (IATA code: TO) operates on a low-cost model, offering passengers the opportunity to pay only for the services they actually use. The primary class of service is Economy, but the level of comfort can be flexibly adjusted through fare plans. The "Basic" fare includes only the flight and hand luggage, "Plus" adds checked baggage and seat selection, while "Max" provides maximum flexibility, priority boarding, and the ability to change flight dates without penalties.

The aircraft are equipped with modern Recaro seats featuring an ergonomic design. While there are no built-in screens in the seatbacks, passengers can enjoy the entertainment system through their own devices by connecting to the aircraft's internal network. Food and drinks on board are offered for an additional fee under the Buy-on-Board concept. The menu always includes sandwiches, hot snacks, treats, and a wide selection of cold and hot beverages.

For travelers with children, Transavia offers additional amenities. Special entertainment kits for young passengers are provided on board, and flight attendants are always ready to assist with warming up baby food. The airline also provides an unaccompanied minor service for children traveling alone, ensuring their safety at all stages of the journey—from check-in to meeting at the destination airport.

Passengers with reduced mobility receive necessary support: from assistance at the airport to special seating in the cabin. For those following a specific diet, a selection of vegetarian dishes is always available on board. If you are planning a flight that requires specific conditions, it is recommended to inform the airline no later than 48 hours before departure so the crew can prepare for your visit.

The Transavia (IATA: TO) route network covers dozens of picturesque locations, offering travelers convenient flights from France and the Netherlands. The main hub for many flights is Paris, from where the carrier's aircraft depart for both major European capitals and sunny coastlines.

Among the airline's key destinations are cultural centers such as Madrid and Barcelona, which offer an endless variety of architecture and gastronomy. For those seeking the atmosphere of old Europe and ocean views, flights to Lisbon are available. The airline is also actively developing its African network, providing stable connections to cities such as Tunis and Algiers, opening the gates to the mysterious world of the Maghreb for tourists.

To book Transavia tickets at the best prices, it is recommended to start your search 3–4 months before your planned departure date. The lowest fares are usually available for mid-week flights—Tuesday and Wednesday are traditionally considered the most budget-friendly days for travel within Europe.

The airline frequently runs seasonal sales and promotions. To ensure you don't miss any special offers, it's worth subscribing to the Transavia newsletter or following their official social media accounts. Using the carrier's mobile app also provides an advantage: exclusive promo codes are sometimes available only to smartphone users.

Online check-in opens 30 hours before departure. We strongly recommend checking in early to choose available seats for free and avoid queues at the airport. If you are traveling with family or a large group, early check-in is the best way to ensure you sit together.

When choosing a seat, keep in mind that seats at the front of the cabin and by the emergency exits provide more legroom but usually require an additional fee. Also, don't forget to take out travel insurance to cover potential risks associated with flight cancellations or lost luggage, ensuring complete peace of mind during your journey.

The history of Transavia began in 1965 when the company was founded under the name Transavia Holland. The airline operated its first commercial flight in November 1966, and since then, it has grown from a small charter carrier to one of Europe's most recognizable low-cost airlines. In 1991, the Dutch national airline KLM became the company's majority shareholder.

A significant milestone in its development was the establishment of the Transavia France division in 2006. Based in Paris, the new entity was formed as a joint venture between Air France and Transavia Holland. This allowed the Air France-KLM Group to compete effectively in the budget travel market, offering passengers flights from Orly Airport across Europe and beyond.

The airline's fleet has evolved alongside its ambitions. While the carrier used various types of aircraft in its early days, the Boeing 737-800 eventually became the backbone of the fleet. In recent years, Transavia has begun a large-scale fleet renewal, focusing on more environmentally friendly and quieter aircraft from the Airbus A320neo family, highlighting the company's commitment to sustainable development.

Today, Transavia continues to expand its flight geography, opening new routes to the Mediterranean, North Africa, and the Middle East. Innovations in digital services and consistently high service quality have allowed the company to earn the trust of millions of passengers while maintaining the spirit of accessibility and simplicity established by its founders more than half a century ago.