Binter Canarias

Binter Canarias (IATA code: NT) is the leading airline of the Canary Islands, rightfully considered the "air bridge" that unites the archipelago. Founded in Spain, the company has evolved over decades from a regional operator into a significant player in the international market, providing reliable connections between the islands, mainland Europe, and Africa. The airline's main operating center and primary hub is located at the airport of Las Palmas.

Although the company is not part of any major global airline alliances, Binter Canarias maintains close partnerships with leading carriers such as Iberia. This allows passengers to conveniently plan complex itineraries with connections. The airline has repeatedly received awards from the European Regional Airlines Association (ERA), confirming its status as one of the most punctual and high-quality carriers in its segment.

One of the key features of the service is the exceptional attention to comfort, even on the shortest flights. Binter Canarias is famous for its hospitality: on inter-island flights, which often last no more than 30-40 minutes, passengers are traditionally offered signature snacks and drinks. Furthermore, the modern fleet, consisting of ATR turboprop aircraft and the latest Embraer E195-E2 jets, ensures a high level of safety and environmental friendliness.

For travelers, the airline offers a flexible fare system that meets the needs of both business tourists and those going on vacation. Special attention is paid to residents of the Canary Islands, for whom special government subsidies apply; however, for international tourists, Binter remains the most convenient way to explore the full diversity of the archipelago—from the beaches of Fuerteventura to the forests of La Gomera.

You can contact Binter Canarias specialists for booking issues, data changes, or general information through several channels:

• Official website: bintercanarias.com
• Hotline phone (Spain): +34 922 327 700
• Call center phone (International): +34 928 327 700
• Email for general inquiries: atencionclientes@bintercanarias.com
• Social media: Facebook (Binter), Instagram (@bintercanarias), X/Twitter (@BinterCanarias).
• Mobile app: Available for download on the App Store and Google Play under the name Binter.
• Baggage support: In case of lost or damaged items, contact the Lost and Found counters at the airport or call +34 902 391 392.

For the fastest support, it is recommended to use the phone lines or contact the airline's official social media accounts. Please check the current contact details on the official Binter Canarias website before making calls.

Baggage rules at Binter Canarias depend on the selected fare and aircraft type, but general standards remain quite flexible. As carry-on baggage, a passenger can take one bag into the cabin weighing up to 6-8 kg (depending on the flight) with dimensions not exceeding 52x40x25 cm. It is also permitted to carry a personal item, such as a handbag or a laptop case.

As for checked baggage, allowances vary from 15 to 23 kg per piece. On inter-island flights between the islands, the standard limit is usually 20 kg. On longer routes, for example to Madrid, conditions may be extended. If your suitcase weighs more than the allowance, you will need to pay for excess baggage at fixed rates for each extra kilogram right at the check-in counter.

For outdoor enthusiasts, Binter Canarias offers convenient conditions for transporting special items. Sports equipment, such as surfboards, diving gear, or golf clubs, is accepted for transport by prior arrangement. Small musical instruments can be carried in the cabin if they fit within carry-on limits, while larger items are checked as a separate piece of baggage.

It is important to remember the list of prohibited items: explosives, flammable substances, high-power lithium batteries, and sharp objects in carry-on baggage are not allowed. To avoid delays, it is recommended to pack items in durable suitcases and check your baggage weight at home in advance to avoid extra charges at the airport.

Traveling with Pets on Binter Canarias

Binter Canarias (NT) is sympathetic to passengers traveling with their pets and offers clearly regulated rules for their comfortable transportation.

Cabin Transportation

• Weight: The maximum weight of the animal together with the carrier must not exceed 8 kg.
• Container: The carrier must be soft or hard-sided, with good ventilation, measuring no more than 45x35x25 cm.
• Animal Types: Dogs, cats, birds (except birds of prey), and some other small domestic animals are allowed in the cabin.

Transportation in the Baggage Compartment

• Requirements: If the weight of the pet with the container exceeds 8 kg, it is transported in a specially equipped, heated section of the baggage compartment.
• Container: Must comply with IATA standards, be rigid, secure, and allow the animal to stand at full height and turn around.
• Restrictions: On some types of aircraft (for example, small ATRs), the number of spaces for animals in the baggage compartment is strictly limited, so bookings must be made in advance.

Required Documents

• Veterinary Passport: With records of all necessary vaccinations, including rabies.
• Microchip: Mandatory for animal identification when traveling between islands and abroad.
• Certificates: On international flights, additional health certificates issued by state veterinary services may be required.

Cost and Preparation

The pet transportation service is subject to a fee. Rates on inter-island flights are usually fixed at around 10–25 euros, while costs are higher on international flights. Before the flight, it is recommended not to feed your pet for 4-6 hours before departure and to place a familiar item or toy in the carrier to reduce stress levels.

Note: The airline may have restrictions on the transportation of brachycephalic breeds (dogs and cats with flat faces) due to health risks during the flight. Be sure to contact the Binter Canarias call center to confirm the possibility of transporting your pet before purchasing a ticket.

BinterMás Loyalty Program

For frequent flyers, the airline offers a loyalty program called BinterMás. It is a convenient tool that allows you to accumulate points (miles) for every flight taken and exchange them for various privileges and bonuses.

Membership Levels and Privileges

• Green: The entry level, assigned immediately after registration. It allows you to collect points and receive information about special offers.
• Silver: Awarded for a certain number of accumulated miles. It provides priority check-in and an extra baggage allowance.
• Gold: The top level, offering access to VIP lounges at airports, priority boarding, and guaranteed seat availability on flights.

How to Earn and Spend Miles

Miles are awarded for every flight segment on Binter Canarias flights. In addition, points can be earned by using the services of program partners: booking hotels, renting cars, or making purchases with co-branded bank cards. Accumulated points can be spent on:

• Free tickets to any destination in the NT route network.
• Service class upgrades or payment for excess baggage.
• Services and goods within the program's partner networks across the Canary Islands.

Program Registration

Joining the BinterMás program is completely free. Registration is available on the official website or through the mobile app. Immediately after creating an account, the passenger receives a digital member number, which must be provided with every booking for automatic point accrual.

Binter Canarias offers passengers a high standard of service focused on comfort and hospitality. The primary class on most flights is Economy Class; however, its features significantly exceed the standards of many low-cost carriers. On the new Embraer E195-E2 airliners operating long-distance flights, for example to Santa Cruz de Tenerife or outside the archipelago, more spacious seats and enhanced service are provided.

Cabin configurations on NT aircraft are designed so that every passenger has sufficient legroom. On jet airliners, there is no middle seat (2+2 layout), guaranteeing every passenger either a window or an aisle seat. Complimentary catering is offered on board: the famous "Binter breakfast" or snacks, as well as cold and hot drinks, which is a rarity for modern regional flights.

Special services from the airline include comprehensive passenger support. Travelers with children are provided with priority boarding, and special children's menus can be ordered if necessary. For passengers with disabilities, a full range of assistance services is provided from the check-in counter to the aircraft. Binter Canarias also offers an unaccompanied minor service for children traveling without parents, ensuring their safety at all stages of the journey.

The flight geography of Binter Canarias (NT) covers all the Canary Islands, creating a unique route network that allows for fast and comfortable travel across the entire archipelago. The main connecting link and the airline's primary hub is Las Palmas, from where dozens of flights depart daily.

In addition to inter-island connections, the carrier is actively developing routes to mainland Spain, linking the islands with cities such as Madrid, as well as operating flights to West African countries and Europe. Thanks to the high frequency of flights between the islands, Binter Canarias ensures mobility comparable to urban transport, making travel throughout the region simple and accessible.

To purchase Binter Canarias tickets at the best possible prices, experienced travelers recommend booking them in advance—optimally 4–6 weeks before departure. The most budget-friendly offers are most often found for flights on Tuesday and Wednesday, while weekends and holidays are traditionally more expensive due to high demand among local residents.

The airline regularly holds promotions and sales, information about which is easiest to track through the official newsletter or social media. If you plan to fly between the islands multiple times, it is worth looking into special passes or "round-trip" fares, which often turn out to be cheaper than two separate one-way tickets.

Online check-in for NT flights opens 24 hours before departure. This is a great way to save time at the airport and pre-select the most comfortable seat in the cabin. On most flights, standard seat selection is free, although a small fee may apply for seats with extra legroom (especially on the new Embraer jets).

Using the airline's official mobile app significantly simplifies the booking management process. In the app, you can not only buy a ticket but also save your boarding pass in digital form and receive real-time notifications about flight status or possible delays. Also, don't forget about travel insurance: when purchasing a ticket, the company offers its own coverage options, which can be useful in case of unforeseen trip cancellations.

The history of Binter Canarias began in 1989, when it was created as a regional division of Spain’s national carrier, Iberia. The main goal of its founding was to provide reliable and regular air communication between the islands of the Canary archipelago, which until that point had been fragmentary. The first flights were operated with small aircraft, but rapidly growing demand required fleet expansion.

A major milestone in the company's development was 2002, when Binter was fully acquired by a group of Canarian investors. This transition to independence allowed the airline to become a truly local brand, focused as much as possible on the needs of the island residents. From that moment, a period of rapid growth began: the company not only updated its fleet, choosing reliable ATR 72 turboprops, but also began expanding beyond the archipelago.

The evolution of the Binter Canarias fleet is a point of particular pride for the company. From the first CASA models and early ATR modifications, the carrier moved to operating the most modern ATR 72-600. In 2019, the company made a qualitative leap by becoming the first European operator of the latest Embraer E195-E2 jet aircraft. These airliners allowed for the opening of direct long-distance flights, including routes to Santa Cruz de Tenerife from mainland Spain and Europe.

Today, Binter is not just an airline, but an entire transport ecosystem, including maintenance and ground service divisions. In recent years, the company has implemented many innovations in digitalization and sustainable development, striving to minimize its carbon footprint. Having grown from a subsidiary into a leader in regional transportation, Binter Canarias continues to be the main symbol of the Canary Islands' connection to the world.