Airline tickets Citilink

1 passenger, economy

About the airline

Citilink is an airline from Indonesia, founded in 2001. It operates around 300 flights per week and serves over 60 destinations across Indonesia and Southeast Asia. The fleet comprises modern Airbus A320 and A330 aircraft, ensuring a comfortable and efficient travel experience. Citilink is known for its low-cost services and commitment to customer satisfaction.

Citilink Contact Information

Phone

+62 21 637 877 77

Encodings

QG (IATA), CTV (ICAO)

Website

citilink.co.id

Address

Citilink, Jl. Raya Bandara Soekarno-Hatta, Cengkareng, Jakarta, 19120, Indonesia

customercare@citilink.co.id

Base airports

Citilink's main bases are located at Juanda International Airport (SUB) in Surabaya and Soekarno-Hatta International Airport (CGK) in Jakarta, Indonesia.

Citilink baggage regulations

For more information about baggage regulations, please visit the Citilink airline website.

The following rules apply for Economy class

Hand luggage

Passengers in economy class may carry one cabin bag not exceeding 7kg and 56x36x23 cm in size.

Checked baggage

Economy class passengers can check 1 bag up to 20kg. Excess baggage fees apply for additional weight.

Differences for other classes

Business class

Business class passengers can bring 2 pieces of luggage, each up to 32 kg, plus 1 carry-on up to 7 kg.

First class

First class passengers can bring 2 pieces of luggage, each weighing up to 32 kg, plus one carry-on.

Rules for the transportation of pets

Below is information about the transportation of pets by Citilink. Pets are not allowed.

Travel with children

Before traveling, be sure to check the latest information on the official website of the Citilink airline.

Age of the child

Children under 2 years fly for free if seated on an adult's lap. From 2 years, a full fare is required.

Services on board

On board, children can enjoy entertainment options like cartoons, games, and special meals, along with family-friendly assistance.

Documents

For a flight with children, you will need passports, birth certificates, and any required visas for the destination.

Service classes

Explore our affordable airline fares tailored for your travel needs.

Economy Class

Citilink offers budget-friendly economy class with comfortable seating and essential amenities.

Business Class

Citilink does not offer a business class option.

First Class

Citilink does not offer a first class option.

Popular Citilink airline destinations

The cheapest ticket for Kuala Lumpur — Singapore with departure on 4 March 2025 can be bought at 19 €. More information about this direction: .Citilink airline also has tickets to other cities. Click on the link below to find a convenient travel option.

Special offers

Discounts on business class tickets to popular destinations.
Two tickets for the price of one program for flights on certain dates.
Free access to lounge areas for loyalty program participants.
Flight promotions for families with children.
Increased baggage allowance on flights to selected cities.
Look for up-to-date information on the official website of the airline.

How to check in for a flight

Check-in is available online and at the airport. For accurate information, visit the airline's official website.

Online check-in

Online check-in is available 24 hours before departure on Citilink flights.

Airport check-in

Check-in at the airport starts 2 hours before departure, ends 30 minutes.

Mobile boarding pass

Boarding pass can be obtained online or at the airport check-in counter.

Baggage

Baggage can be checked at the airport check-in counter before departure.

Which cities does Citilink fly to?

The airline Citilink flies to more than 12 cities around the world. The following are examples of the most popular cities on each continent.Citilink continues to expand its network, offering passengers a wide choice of destinations for travel.

Region	Cities
Asia	Singapore, Jakarta, Kuala Lumpur, Bangkok, Dili
Australia	Brisbane, Apia, Niau, Wellington

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