Air Mauritanie

Hunnu Air is not merely an air carrier, but the true wings of modern Mongolia, connecting the boundless steppes with the bustling metropolises of Asia. Named after the ancient nomadic empire, the airline strives to combine rich historical heritage with advanced international aviation standards. Travelling with this operator opens doors to a world of unique culture and nature, while ensuring reliability and comfort at every stage of the flight.

The company specialises in operating scheduled flights connecting important economic and tourist centres of the region. Thanks to a well-structured route network, passengers can easily reach the heart of Mongolia from neighbouring countries, enjoying a high level of service and traditional hospitality on board.

Airline Features and Advantages:

Modern Fleet and Safety: The Hunnu Air fleet consists of reliable Embraer E190 and ATR 72-500 aircraft. These liners are ideally suited for regional flights, ensuring an optimal combination of speed and comfort. The company prioritises technical maintenance and compliance with international safety protocols.

Convenient Flight Geography: The airline is actively developing international connections. One of the popular destinations is Almaty, which allows tourists and business travellers from Kazakhstan to visit Mongolia with comfort. The route network is designed to minimise travel time and offer convenient connections.

Service and Hospitality: On board, passengers are greeted by friendly staff ready to assist in any situation. Despite its status as a regional carrier, Hunnu Air strives to provide quality catering and flexible baggage allowances, making the flight a pleasant part of the journey.

To plan a trip, check schedules, and resolve issues related to ticket booking, passengers can use the carrier's official information channels. The airline provides information support to its clients through its website and representative offices at key airports.

• Official Name: Hunnu Air.
• IATA Code: MR — look for this code on departure boards and itinerary receipts.
• Official Website: www.hunnuair.com — here you can complete online check-in and find the latest news.
• Main Hub: Beijing — used as a vital node for connections.

The company's route network actively connects the region with the capital of Mongolia, the city of Ulaanbaatar, where the majority of flights operate. Regular connections are also established with the city of Almaty. We recommend checking the flight status on the departure airport's online board 24 hours before departure.

Proper baggage preparation is the key to a stress-free start to your journey. Hunnu Air (MR) offers passengers transparent and reasonably generous baggage rules; however, they may vary depending on the aircraft type and your ticket fare. Since the company's fleet includes both jet Embraer and turboprop ATR aircraft, hand luggage weight requirements require special attention.

Below are the key aspects of the baggage policy that will help you avoid unnecessary hassle at the airport, whether you are heading to Ulaanbaatar or flying in transit.

Hand Luggage: What you can take into the cabin

Hand luggage allowances at Hunnu Air depend directly on the type of aircraft operating the flight. This is due to the size of the overhead bins in the cabin.

• Weight: The standard allowance is usually up to 5 kg for flights operated by ATR 72 aircraft, and may be increased up to 10 kg on Embraer E190 jet liners.
• Dimensions: Bag dimensions must not exceed 55x40x20 cm so that it fits freely on the shelf or under the seat in front.
• Additional Items: Over and above the established allowance, passengers may carry a ladies' handbag, men's briefcase, laptop in a case, or camera free of charge.

Checked Baggage

Most airline fares include a free baggage allowance. This is particularly convenient for those flying via Beijing and planning to bring purchases or souvenirs. The calculation system is the Weight Concept, which means a limit on total weight rather than the number of bags.

• Economy Class: Generally, passengers are permitted to check in up to 20 kg of baggage.
• Business Class: Premium class passengers can expect an increased allowance of up to 30 kg.
• Infants (without a seat): For children under 2 years old, 10 kg of free baggage plus a collapsible stroller are usually provided.

If you are departing from the city of Almaty or another international airport, we recommend checking the information on your itinerary receipt in advance, as conditions may differ for promo fares.

Excess Baggage and Special Cargo

If your items exceed the established weight or dimension limits, an additional fee will be required. Excess weight rates (per kilogram) depend on the flight destination and are paid at the check-in counter in the currency of the departure country.

Sports Equipment and Musical Instruments:

• Skis, snowboards, bicycles, and golf bags are included in the free baggage allowance if the total weight (suitcase + equipment) does not exceed your fare limit. If the weight is exceeded, standard excess weight fees apply.
• Large musical instruments (e.g., a cello) carried in the cabin require booking an extra seat (CBBG) and payment according to the applicable fare.

Prohibited Items and Restrictions

For safety reasons, the airline strictly regulates the carriage of certain items. Some items may only be carried in hand luggage, while others must be checked in.

• Strictly Prohibited: Explosives, compressed gases, flammable liquids, corrosive substances.
• Hand Luggage Only: Power banks, spare lithium batteries, electronic cigarettes, and lighters. Checking these items in baggage is strictly prohibited due to fire risk.
• Liquids in Cabin: In containers of no more than 100 ml, packed in a single transparent bag with a volume of up to 1 litre.

Tips for Effective Packing

To ensure a smooth flight, weigh your suitcases at home before leaving for the airport. Always place valuables, documents, medication, and keys in your hand luggage. If you are carrying fragile items in checked baggage, ensure reliable protection (bubble wrap, hard-shell suitcase) and ask for a "Fragile" sticker at check-in, although this does not guarantee complete safety during automatic sorting.

Travelling with a pet is a responsible step, and Hunnu Air strives to make this process as comfortable as possible for you and your four-legged friend. The carrier permits the transport of cats and dogs both in the aircraft cabin and in the baggage hold; however, rules may vary depending on the aircraft type and route, whether it is a flight to Ulaanbaatar or an international journey.

Transport Options

In the Cabin (Hand Luggage)

This option is suitable for small animals that can fit comfortably under the seat in front of you.

• Carrier Dimensions: Usually must not exceed 55×40×20 cm (a soft bag is preferable).
• Maximum Weight: Up to 5–8 kg including the container (depends on aircraft type — ATR or Embraer).
• Permitted Animals: Only domestic cats and small dogs.
• Behavioural Requirements: The animal must be clean, healthy, and not disturb neighbours.
• Limit: Usually one animal per passenger is allowed (and a limited number in the cabin overall).

In the Baggage Hold (Checked Baggage)

If your pet exceeds the weight limits for the cabin, it will fly in a special compartment with climate control. This is often relevant for flights from the city of Almaty, where passengers frequently transport larger dogs.

• Container Requirements: A rigid plastic box compliant with IATA standards, with a secure lock.
• Container Size: The animal must be able to stand up fully, turn around, and lie down.
• Container Floor: Must be lined with absorbent material.
• Temperature Restrictions: The airline may refuse transport during extremely low or high temperatures at the departure/arrival airports.
• Documents: Copies of veterinary documents must be attached to the cage.

As Cargo (For Large Animals)

Used if the animal is very large or travelling unaccompanied.

• When Required: If the weight of the animal with the cage exceeds standard baggage norms (usually over 32–45 kg).
• Special Requirements: Processed through the cargo terminal via a separate air waybill.
• Procedure: Requires prior booking and coordination with the airline's cargo department.

Necessary Documents

• Veterinary Passport: With records of microchipping and ownership.
• Valid Vaccinations: Vaccination against rabies is mandatory (administered no earlier than one year and no later than 30 days before departure).
• Health Certificate: Form No. 1 (for departures from CIS countries) or an international veterinary certificate.
• Additional Requirements: If you are transiting via Beijing, verify China's sanitary requirements in advance, as they may include quarantine.

Service Costs

Animal transport is not included in the free baggage allowance and is always paid for separately.

• In the Aircraft Cabin: A fixed fee is charged, or payment is calculated as excess baggage by weight.
• In the Baggage Hold: The cost is calculated based on the total weight of the animal together with the cage.
• Route Dependence: Tariffs are higher on international flights than on domestic flights within Mongolia.

Preparation Tips

• Acclimatisation to the Box: Allow the animal to get used to the carrier a few days before the flight.
• Feeding: Do not feed the pet heavily 4 hours before departure to avoid motion sickness.
• Water: Ensure access to water, especially if the flight is long.
• Reducing Stress: Place a favourite toy or an item with the owner's scent in the cage.

Restrictions

• Prohibited Breeds: Transport of brachycephalic dogs (pugs, bulldogs) is often restricted due to the risk of breathing problems.
• Pregnant Animals: Usually not permitted to fly during late stages of pregnancy.
• Age: Animals younger than 3-4 months (without a rabies vaccination) are not accepted for transport.
• Exceptions: Guide dogs accompanying passengers with visual impairments are transported free of charge in the cabin (muzzle and documents required).

Important: Rules may change. We strongly recommend contacting Hunnu Air representatives or sending a request when booking your ticket to receive confirmation for your pet's transport.

For frequent clients of Hunnu Air, the signature loyalty program (Hunnu Club) is in effect. It is designed to reward passengers who choose the carrier's flights for their travels. Participation in the program allows you to accumulate points for every flight and subsequently use them to receive various privileges, making trips more comfortable and beneficial.

How to Accumulate Points

The bonus accrual system is simple and transparent: the number of points depends on the actual flight distance and the booking class specified in the ticket. Points are awarded for each flight segment on the airline's scheduled flights.

• Flight Geography: Bonuses can be earned for both domestic flights within Mongolia and international flights, for example, to Beijing or other cities in the route network.
• Service Class: Passengers travelling in Business Class receive a higher number of miles compared to the Economy fare.

Opportunities to Use Points

Accumulated miles open up wide opportunities for program members. The most popular way to use them is to issue an award ticket — the passenger pays only airport taxes, while the fare itself is covered by points. This is an excellent opportunity to save on your next holiday or business trip, for example, to Ulaanbaatar.

Additionally, bonuses can be spent on:

• Class Upgrade: (Upgrade) from Economy to Business, subject to seat availability.
• Payment for Excess Baggage: Which is often useful for tourists returning with purchases from the city of Almaty or other shopping destinations.

Elite Levels and Privileges

For the most active travellers, the program provides elite participation levels. Status is assigned based on the number of flights completed or qualifying points accumulated over a certain period. High-status holders gain access to premium services, which may include:

• Priority flight check-in and boarding;
• Access to comfortable airport business lounges;
• Increased free baggage allowance;
• Priority on the waiting list for busy flights.

How to Become a Member

Any passenger can join the loyalty program. Registration is free and available on the airline's official website or at sales offices. It is recommended to obtain a membership number before purchasing a ticket to ensure that points for the first flight are credited correctly.

Hunnu Air strives to ensure a high level of comfort for passengers, combining Mongolian traditions of hospitality with international aviation standards. Regardless of flight duration, whether it is a short trip to Ulaanbaatar or an international journey, the carrier pays attention to details to ensure the flight is smooth and pleasant.

Travel Classes

The airline's fleet, consisting of Embraer E190 and ATR 72 liners, features a cabin layout oriented towards regional routes. Passengers are offered two main classes of service:

• Economy Class: The optimal choice for most travellers. Cabins are designed to provide sufficient legroom even on compact aircraft. The ticket price generally includes baggage and hand luggage, as well as beverages.
• Business Class (Prestige): Available primarily on flights operated by Embraer E190 aircraft. Passengers in this class enjoy privileges such as a separate check-in counter, priority boarding, increased baggage allowance, and access to business lounges at departure airports (for example, at the Beijing hub).

Please note: First Class in the classical sense (with separate suites) is not provided on this type of aircraft.

Seat Configuration and Comfort

One of the main advantages of flying with Hunnu Air is the seat configuration, determined by the aircraft type:

• On Embraer E190: Economy class seats are arranged in a 2+2 layout. This means no middle seat — every passenger sits either by the window or by the aisle. This significantly increases comfort, especially if you are flying to Almaty or on other longer routes.
• On ATR 72: Turboprop aircraft also feature a 2+2 layout. The seats are ergonomic, with sufficient pitch for comfortable seating during regional flights.

Catering and Beverages

On-board service varies depending on the time of day and flight duration. The airline takes pride in its hospitality:

• On all flights, passengers are offered soft drinks, tea, and coffee.
• On short routes, light snacks or sandwiches are served.
• On international flights lasting more than 2-3 hours, passengers may be offered a hot meal. The menu usually includes dishes of European and Asian cuisine.

In-flight Entertainment

Since the company's fleet consists of narrow-body aircraft for regional lines, individual multimedia screens in seatbacks are generally absent. For leisure, passengers are offered:

• The signature in-flight magazine Hunnu Magazine, containing interesting articles about travel, Mongolian culture, and airline news.
• We recommend downloading films, music, or books to your personal mobile devices (smartphones, tablets) in advance to pass the time during the journey.

Special Services

Hunnu Air cares for all categories of passengers and provides necessary assistance upon prior request:

• For Children: An Unaccompanied Minor service is provided for children travelling without parents. Airline staff look after the child from the moment of check-in until handover to the meeting party at the arrival airport.
• Passengers with Reduced Mobility: Staff provide assistance with boarding and disembarking, as well as providing wheelchairs. It is important to notify the airline of the need for special assistance no later than 48 hours before departure.
• Pregnant Women: Accepted for transport with a medical certificate (after a certain stage of pregnancy) confirming the safety of the flight.

Hunnu Air's route network is focused on ensuring stable connections between Mongolia and neighbouring states. The carrier's key transit hub is Beijing, through which the main passenger flows linking the region with international destinations pass.

Planning a trip with a regional carrier has its nuances. To ensure your flight with Hunnu Air goes as smoothly and cost-effectively as possible, we have prepared several practical recommendations. Whether you are flying on a business trip or setting off to explore nomadic culture, these tips will help save time and money.

Best Time to Buy Tickets

Mongolia is a country with distinct seasonality. Summer here is the peak tourist period. If you plan to visit Ulaanbaatar in July or August (during the Naadam festival), it is worth booking tickets 2–3 months before departure. For flights in the low season (late autumn, winter), favourable fares are often available 3-4 weeks before the departure date. Try to choose flights in the middle of the week — Tuesdays and Wednesdays are often cheaper than Fridays or Sundays.

Promotions and Special Offers

Hunnu Air regularly holds sales coinciding with national holidays or the opening of new frequencies on routes. To ensure you don't miss price drops:

• Subscribe to the newsletter on the airline's official website.
• Follow the carrier's official pages on social media, where promo codes are often published.
• Check prices for transit flights via Beijing, as sometimes connecting routes work out more economical than direct flights.

Flight Check-in

We strongly recommend using the online check-in service. It usually opens 24 hours and closes 1–3 hours before departure (depending on the airport). This will allow you to choose a seat in advance and avoid queues at airport counters. However, if you are flying on an international flight, for example, from the city of Almaty, do not forget to go to the Drop-off counter or visa check, even if you have a boarding pass.

Tips for Seat Selection

The airline's fleet provides a unique advantage for economy class passengers. Since the main aircraft types (Embraer 190 and ATR 72) have a 2+2 seat layout, there are no uncomfortable middle seats on board. You will always be seated either by the window or by the aisle.

• For Silence Lovers: On ATR 72 turboprop aircraft, the quietest seats are located in the rear of the cabin, further away from the engines.
• For Beautiful Views: Upon approach to Mongolia, stunning views of steppes and mountains open up, so a window seat will be an excellent choice.

Mobile Services

Although the functionality of the mobile app may be limited compared to large global alliances, the airline's website is well-adapted for smartphones. Via the mobile version you can:

• Check flight status in real-time.
• Manage your booking (for example, order special meals).
• Save your electronic boarding pass (we also recommend taking a screenshot in case of no internet access while roaming).

Travel Insurance

Given the specifics of regional flights and Mongolia's climatic conditions (possible delays due to wind or snow in winter), arranging comprehensive travel insurance is highly desirable. Ensure your policy covers not only medical expenses but also risks of flight delay/cancellation, as well as loss of baggage. This is a small investment that will ensure your peace of mind.

The history of the air carrier known today as Hunnu Air began in 2011. Initially, the company was founded under the name "Mongolian Airlines Group". In the first years of its existence, the young operator set itself an ambitious goal — to break the monopoly in the local market and offer passengers quality services at affordable prices. From the moment of launch, the company focused on developing the domestic route network, connecting the capital with remote aimags (provinces) of Mongolia.

An important milestone in development was 2013, when management made a strategic decision to rebrand. To avoid confusion with the national carrier MIAT Mongolian Airlines and to emphasise a unique identity, the company changed its name to Hunnu Air. The new name became a reference to the great nomadic Hunnu Empire, symbolising strength, speed, and historical continuity. This event marked the beginning of a new era oriented towards international expansion.

The airline's fleet evolution reflects its flexibility and ability to adapt to market conditions. In the early stages, the park consisted of reliable Fokker 50 turboprop aircraft, ideally suited for short runways. During a period of active growth, the company operated medium-haul Airbus A319s, which allowed for direct flights to Bangkok and Hong Kong. However, following an efficiency strategy, in 2019 Hunnu Air became the first Mongolian operator of modern Embraer E190 liners. These aircraft became the backbone of the updated fleet, providing an ideal balance between passenger comfort and fuel efficiency.

The expansion of the route network occurred in stages. Having strengthened positions in the domestic market, the carrier began actively exploring international destinations. A key step was establishing regular connections with China. Beijing (Daxing) airport became an important foreign hub for the airline, opening convenient connections for travellers from all over the world. The launch of this route significantly simplified logistics for tourists and business people.

Today, the airline continues to develop its flight geography, focusing on regional needs. One of the significant achievements of recent years was the opening of scheduled flights to the city of Almaty. This destination strengthened ties between Central Asia and Mongolia. The modern stage of Hunnu Air's development is characterised by the introduction of digital booking services and the constant improvement of service standards, confirming its status as one of the most dynamically developing carriers in the region.